NASDAQ FintechZoom Refund Policy
1. Introduction
At NASDAQ FintechZoom, we strive to provide our customers with the highest level of satisfaction. If you are not completely satisfied with your purchase, our Refund Policy outlines the terms and conditions under which you may request a refund. By making a purchase on our website, you agree to the terms set forth in this policy.
2. Eligibility for Refunds
2.1 Subscription Services
Refunds for subscription-based services are subject to the following conditions:
- Initial Subscription: If you are not satisfied with your initial subscription purchase, you may request a refund within 14 days of the purchase date.
- Renewal Subscription: Renewal subscriptions are non-refundable. To avoid being charged for the next subscription period, you must cancel your subscription before the renewal date.
2.2 One-Time Purchases
For one-time purchases of products or services, you may request a refund within 30 days of the purchase date, provided that the product or service has not been used or consumed.
2.3 Digital Products
Due to the nature of digital products, all sales are final. No refunds will be issued for digital products once they have been accessed or downloaded.
3. Refund Process
3.1 Requesting a Refund
To request a refund, please contact our customer support team with the following information:
- Your name
- Order number
- Date of purchase
- Reason for the refund request
3.2 Review and Approval
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. We may request additional information or documentation to process your request.
3.3 Refund Processing Time
If your refund is approved, it will be processed within 10 business days. The refund will be issued to the original payment method used for the purchase. Please note that the time it takes for the refund to be reflected in your account may vary depending on your financial institution.
4. Non-Refundable Items
Certain items and services are non-refundable, including but not limited to:
- Gift cards
- Promotional or discounted items
- Fees for services that have already been performed or commenced
5. Changes to This Refund Policy
NASDAQ FintechZoom reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our refund practices. Your continued use of our website after the posting of changes constitutes your acceptance of such changes.
6. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at:
Email: [email protected]
By making a purchase on our website, you acknowledge that you have read and understood this Refund Policy and agree to its terms.